Return Policy
At Dehmar, we understand that sometimes a product may not meet your expectations or fit your needs. That's why we have a straightforward and customer-friendly return policy in place. We want to ensure that you are completely satisfied with your purchase.
Our return policy allows you to return any item within 1Â days of the delivery date. Whether you changed your mind, received a damaged item, or simply aren't satisfied with your purchase, we've got you covered.
To initiate a return, simply follow these steps:
- Contact our customer support team within 1 days of receiving your order. You can reach us via email at support@dehmar.com or by phone at 1-800-123-4567. Please provide your order number and a brief explanation of the reason for the return.
- Our customer support team will guide you through the return process and provide you with a return authorization number (RMA). This number is essential for processing your return.
- Securely package the item(s) you wish to return, including all original tags and packaging materials.
- Attach the return authorization number (RMA) to the outside of the package.
- Ship the package back to us using a reliable shipping method of your choice. We recommend using a trackable shipping service to ensure that your return reaches us safely.
Once we receive your return, our team will inspect the item(s) to ensure they are in their original condition. If everything checks out, we will process your refund within 3-5 business days. Please note that the refund will be issued to the original payment method used for the purchase.
If you have any questions or need further assistance with your return, don't hesitate to contact our customer support team. We are here to help and ensure that your shopping experience with Dehmar is nothing short of exceptional.
Thank you for choosing Dehmar. We appreciate your business and look forward to serving you again in the future.